Shipping Policy
Shipping costs vary depending on the quantity of garments you order. Once you have added all your items to the cart, the shipping cost will be shown below the Subtotal.
If you would prefer to get a quote for your order based on weight for shipping, please contact us with details of the garments you want to order and we will email you back a quote. This is also the best process if you would like your garments to be branded as well.
In any instance where delivery restrictions apply or in the event of large orders of bulky or heavy items, the prices quoted online for delivery charges may differ. We will avoid this wherever possible and will contact you by email or phone to inform you of the correct price that will be charged prior to shipping your products.
We reserve the right to charge additional freight in cases where deliveries are returned to us due to customer being unavailable to sign for the package if alternative delivery arrangements have not been advised. We recommend an “authority to leave” be noted in the comments section of the order process to avoid delays and charges in the unlikely event of a failed delivery.
Use Your Own Courier
If you wish to use your own courier service, we are happy to oblige; just provide us with these details in the “Shipping Instructions” section when you place your order and select “Click and Collect”. We will contact you when your order is ready for despatch so you can organise your courier to collect.
Click and Collect
If you would rather not pay for shipping and you are location in the Gold Coast area, you can choose to collect your order during our business hours (shown below). Simply select “Click and Collect” when you place your order and we will contact you when your order is ready to collect.